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1. General Returns

We are happy to accept your return and will refund your credit card for the amount of the items purchased if you:

* Return the following items UNOPENED: CDs, DVDs, video and music cassettes, software. We will also gladly take back new Bibles, books, and prints in their original condition.
* Include your packing slip and/or order number.
* Return your items within 30 days of delivery date.


Simply pack the product securely with the packing slip and ship to:

Online Returns
Lively Stones For Jesus Live
835N.W. 119th Street
North Miami, Florida 33168

NOTE: Original and return shipping costs will not be refunded. We cannot return nonqualifying items to you.


2. Damaged or Defective Items

If you have received damaged, defective, or incorrectly shipped merchandise, please us and we will replace or refund your order right away.

Private Policy

Your privacy is important to us, so we do everything possible to protect any information provided to us online. The following policies are meant to help you enjoy the time you spend here.

For information about how to contact us, please click here.

THE INFORMATION WE COLLECT

We use the information we collect to improve the content of our Web page, notify customers about updates to our Web site and contact customers for marketing purposes. Where possible, our Web server automatically recognizes the domain name of customers who visit our site. Apart from this domain name, we collect only the e-mail addresses of those who communicate with us via e-mail and any information that a customer volunteers (such as survey information and/or site registrations).

E-Mail Addresses
You may receive periodic e-mail notifications from us about new products and services or upcoming events. If you prefer not to receive e-mail from us, please click here to cancel your subscription.

Postal Addresses
If you supply us with your postal address on-line you may receive periodic mailings from us with information about new products and services or upcoming events. If you prefer not to receive such mailings, please click here to let us know. You may also receive mailings from other reputable companies. You can, however, have your name put on our "do-not-share list" by contacting us on that page as well. Please provide us with your exact name and address, and we will be sure to remove your name from the list we share with other organizations.

Telephone Numbers
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. You may also receive telephone calls from other reputable companies. You can, however, click here to have your name put on our "do-not-share list.". Please provide us with your correct phone number, and we will be sure your name is removed from any list we might share with other organizations.

POLICIES FOR INDIVIDUALS 18 AND UNDER

We encourage parents to spend time with their children online and join in on the contests and activities offered on our site. However, no information should be submitted to this site by individuals 18 years old or younger without their parent's or guardian's consent. We collect a child's name, e-mail address and mailing address when it is volunteered through one of our entry forms. We use this information for the purpose of notifying contest winners and mailing contest prizes, as well as to update them about new site content. Unless otherwise specified during collection, we will not provide any personally identifying information to any third party for any reason.

Children are allowed to participate in many of our contests, but if a child wins a prize, notification and prizes will be sent to the parent's or guardian's address specified in the initial contest entry. Unless otherwise specified on the information collection form, information collected from children is not used for any marketing or promotional purposes except to create generalized market reports in which no individually identifying information is included.

Parents may review the information we have collected about their child. A parent must be able to verify their relationship with the child before any information will be provided.
Last Updated: 28 Mar 2007 08:49:55 PDT home  |  about  |  terms  |  contact
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